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Package Tracking

Someone tracking packages using the BuildingLink App

Process packages 80% faster with ImageR!

ImageR is a smart label reader accessed via the BuildingLink mobile app. Harnessing both OCR (optical character recognition) and AI technology, ImageR automatically inputs delivery information into BuildingLink with one scan of a shipping label. It also lets residents see if they have a delivery waiting at a glance. See it in action here.

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Incident Reporting

Investigate, record, and report.

Track incidents by type—fire, flood, equipment failure, etc.—and severity. Link incidents to specific units, residents, staff, contractors, and locations. Report on incidents, including photos, documents, and additional notes. Generate automated notifications to designated recipients based on the incident type recorded.

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Shift Logs

Note it, so you don’t forget it.

Shift logs provide you with paperless record keeping to document the daily activities occurring in and around your property. Authorized users can easily search and filter entries by date, related unit, staff member, or keyword. Shift logs can be automatically emailed daily to management so management and supervisors are always kept informed. Shift Logs are also accessible on the staff mobile app so you can generate notes and reports on the go.

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Front Desk Instructions

Having everyone on the same page? Amazing.

Front Desk Instructions provide staff and management with detailed, unit-related instructions. These include permission-to-enter details, vacation notices, and realtor instructions complete with expiration dates. Instructions can be added by residents or by staff. Photos can be taken and uploaded through the module or uploaded directly from the device (PC or mobile) in use.

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Visitor & Contractor Management

Screen, track, and audit visitors.

Managing visitors is more important than ever! BuildingLink allows staff to screen vendors for Covid-19, capture photos, and issue visitor badges, generating an audit trail of all visitors – including guests and contractors – who are passing through your property. It’s also a great way to back-check contractor arrival and departure times against invoices.

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Parking Permits

Need visitor parking management? No problem.

Create, issue, and track visitor parking based on units or license plates. Flexible settings ensure BuildingLink works for your property’s unique parking policies. Permits can be printed at the concierge desk or at visitor entrance ways. Or, better yet, run a valid plate report to save on paper and ink.

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Key Management

Never lose a key again!

Key management is a simple way to track key sign-outs and key returns, providing staff with a complete audit trail of to whom keys were assigned and when. This module captures digital signatures and even photos of key recipients. Workflows can notify management and residents when keys have been released and returned. Key tracking minimizes the risk of lost keys and costly retrofits. Check out KeyLink for the next level of key management.

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No internet? No problem!

We know that internet is never 100% available but we know your property runs 24/7. ConciergeLink is a locally installed version of BuildingLink to keep your front desk up and running regardless of internet speed or outages.

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Who’s Using These Solutions?

Condominiums, Co-Ops, & HOAs

BuildingLink optimizes front desk and concierge services in Condominiums, Co-Ops, and HOAs around the globe. From enhanced incident report management to paperless shift logs and time tracking, you know your property is always running smoothly.

Multi-Family Rental Communities

BuildingLink delivers enhanced visitor/contractor management, facilitates detailed unit instructions, and processes deliveries faster and more accurately.

New Developments

BuildingLink’s front desk solutions are essential to any new building. From managing the deluge of deliveries to coordinating service elevators to accessing detailed unit instructions, equip your front desk staff to service the needs of new occupants.



“This platform allows managers to make everything available for unit owners and prospective purchasers. I cannot say enough about how great Building Link is for management!”

Amy Gould, Executive Vice President at Milford Management


“The resident app helps residents feel connected and helps make Acqua Vista more attractive to the newer generation, who is centred around technology.”

Acqua Vista High-rise Condominium Downtown San Diego, CA


“BuildingLink is user friendly and they listen to their clients; they constantly develop and implement new modules that make things even better.”

Michelle Rodrigues, CMCA, AMS Director of Community Management Seabreeze Management Co


“One of my favorite things about BuildingLink is that both the internal and the forward facing platforms are constantly improving.”

Nathalie Rader, CAM, AMS General Manager The Ritz-Carlton Residences, Sunny Isles Beach, Miami


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