Installations

Frequently Asked Questions

So after six months of KeyLink installations in the "real world", how is it going?

Knock on wood! The rollout and installation of new KeyLink systems at our customers' sites is going admirably. We are really pleased with what we have created, and we thank you, our many customers, for pushing us to undertake its creation.

Do you feel comfortable sharing with us some real numbers?

Sure. Earlier this year, we were installing one system per month to our first beta users, to give us time to deal with any glitches. We are now installing new systems at the rate of two per week, which is a pace we feel comfortable with for now. We have installed 35 systems to date, and have a queue of 20 additional orders that are awaiting installation. (And we haven't done any advertising!) Oops, correction: Make that 36 installs now!

If I place my order today, when could I expect installation?

If you do the math (# of order in the queue divided by 2 installs a week) you will see that you can expect around a two month delay from when you place your order, as of right now. In emergencies, we can install within a week or less - but please don't cry "Wolf" or "Fire" if it isn't a real emergency, because we want to be fair to customers who have placed their orders earlier.

Do BuildingLink customers have priority on the KeyLink installation queue?

Absolutely! In fact, right now, we are not even accepting orders from non-BuildingLink customers, until such time when our BuildingLink customers' needs are met.

Noteworthy Installations

Our largest install:

Silver Towers
610/620 West 42nd Street
9/10/2010 Installation of a 10-drawer 1,400-key system, spread across three locations.

Our quickest install:

Beatrice
105 West 29th St 25th Floor
10/19/2010 Rapid install and commissioning of a 420-key system within one week of order being placed.

Our most recent install:

The Setai Fifth Avenue Residences
1/12/2011 2 Large keylink drawers.

Our latest "replacement" install:

The Empire Condominium
188 East 78th Street
9/8/2010 Replacement of a 9-year old KeyTrak* system with a 140-key KeyLink system.
"Installing Keylink has helped the efficiency of my Lobby staff. Most important, it has tightened up our security. Thanks for all your help."

Perry Krieger
Resident Manager
The Empire Condominium

Our farthest installs (from NY):

21 Turtle Creek (Dallas, TX)
12/11/2010 3-drawer 420 key system
The Cosmopolitan (Houston, TX)
12/11/2010 1 Large keylink drawer.
Contact us today at info@keylinkusa.com or speak to your
BuildingLink account manager.
*KeyTrak is a registered trademark of Key-Trak, Inc. Corporation