Management Experience

We've been working with property managers for over a decade. They've told us (in great detail) what types of tools they wished they had at their disposal, and we've built them (including some they didn't know they needed until we provided them!) Here's an overview of some of the management tools BuildingLink includes--whether you use just one, or use them all, we'll help you customize at every step of the way.

Management Portal and GEO

Tools for Task-Tracking & Efficient Operations

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Package Tracking
Track packages, dry-cleaning, laundry, keys and other deliveries for your residents and keep them in the loop with automatic email notifications.
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Key Tracking
Organize and secure your residents’ keys via an intuitive, touch-screen interface with our proprietary KeyLink by BuildingLink® computerized key security system, or via our front desk "Key Log."
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Maintenance & Work Orders
Enter work orders and document any changes or charges pertaining to each request. , keeping your resident in the loop with automatic notifications. Assign employees to each task. Generate detailed maintenance reports and charts to track trends. Schedule recurring tasks that generate automatic work orders.
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Visitor Permissions and Staff Instructions
Enter, receive, expire and track permissions-to-enter instructions using numerous customizable instruction types (permanent, temporary, housekeeper/dogwalker/nanny, etc.). Upload photos and information for recurring guests and visitors. Post instructions for your staff on their homepage, so that they appear prominently upon logging in.
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Resident Profiles with Expandable Custom Fields
From any screen, quickly access an "online file" for any unit or occupant. Bring up a single screen that shows all current information pertaining to that unit: contact information, outstanding repairs, amenity reservations, permissions-to-enter and packages awaiting pick up. Customize the building database by adding unlimited unit-specific or occupant-specific data fields (i.e. size/sq. ft., balcony inspection date, number of pets, lease end dates, parking spaces, birthday, fitness center membership, etc.).
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Document Library
Post library documents and create customized categories for them. Create rules for who can view documents in each category with a single click (owners, subtenants, guests, board, front desk or maintenance staff). Upload apartment-specific documents (such as lease documents, signed waivers, and appliance manuals) and associate them with a particular occupant, owner or physical unit.
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Amenity Reservations
Track and approve/decline resident requests for amenities like Move-In/Move-Out times, resident lounges, carpet cleaner services, etc. Set customizable scheduling guidelines and resident instructions for each amenity.
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Building-Wide Calendar
Create and maintain a building event calendar for events, meetings, or appointments (i.e. broker visits, social events etc.). Generate multiple event categories and set viewing and updating permissions for who can access each category (e.g. staff, residents, or board). Schedule recurring events, such as routine inspections or board meetings.
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Asset Tracking
Track installed appliances, loaner items, rental equipment, storages spaces, parking spots and more.
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Management Analytics
Get answers to your most important questions with informative reports and graphs.
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Employee Management
Choose different access levels for your employees that control what they can see and do in BuildingLink. Manage work schedules, track log-in times, and pull reports on Employee Activity. Create an employee photo directory that can be displayed to residents.
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Parking Spaces and Vehicle Management
Store and manage vehicle data such as parking space locations and garage tag ticket numbers. Search by apartment, license plate number, parking location, and more. Plus, view each unit's vehicle data on the unit profile screen.

Tools for Seamless & Effortless Communication

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Emergency Phone/SMS Broadcast System
With one click, dial every resident's home or work phone with important instructions or notices. Record your own voice or use a text-to-speech dictation. The system will automatically call each resident up to three times, until it reaches a live answer or voicemail.
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Automatic Email Notifications
Keep your residents in the loop seamlessly with automatic email notifications. You can choose to automatically notify residents when packages or guests arrive, when the status of a work order changes, when a new library document has been added, when a key has been removed/returned, when another resident posts to the Bulletin Board, and much, much more. Residents can opt in or out of any notifications they don't wish to receive.
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Building-Wide Surveys
Send out survey questions to owners, tenants, all residents, only board…you name the audience…about any topic you choose.
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Digital Signs: Electronic Displays for Packages & Announcements
Place a monitor in your lobby, mail room, or package room that displays to residents package deliveries, calendar events, announcements, etc. in a beautifully sleek and customizable format.
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Shift Log
Say goodbye to that coffee-stained, illegible, torn log book at the front desk--this electronic version is automatically name, date, and time stamped, and is searchable by keyword, employee, date, and apartment number, among other things. An ideal communication tool for staff and management!
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Emails and Recipient Lists
Send email blasts to the people you need to contact. Organize recipients by owners and renters, and even by floor and line. Create custom recipient lists for pet-owners, social committee members, gym card holders, etc. Automatically generate PDF copies for units with no email addresses.
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Building Directory
Store and display building information and contacts to residents. Choose to add "internal-only" contacts as well.
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Resident Directory
Store resident contact information in an easily searchable directory that can be used to sort residents by owners, renters, floor, line, etc. Export data to word, excel, etc.
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Bulletin Board
View and post on the resident bulletin board, and moderate and control posts submitted by residents.
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Scrolling Announcements
Create an announcement that scrolls across the electronic package display monitor in the lobby (or wherever you choose to put it!). The announcement will also be displayed on the resident homepage.
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Autodialer for the Front Desk
Call--with a single mouse-click--any resident's phone (home, work, cell, or intercom) in the BuildingLink address book.
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Board-Only Library/Discussion Area
Post and store Board-Only documents, notices, meeting minutes, etc.

Tools that Project the Right Image for Your Brand

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Custom Login Page & URL
We will design a custom login page and select a custom URL that matches your image. (www.yourbuildingname.com)
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Company Logo and Building Photo
Your building's logo and photo will be displayed on both the management and the resident portal, as well the resident smartphone apps.
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Resident Passport
Provide resident passports (id cards) for each of your residents, that can be used to provide access to a variety of amenties/discounts specific to your building.
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Flex and Widgets
Customize your resident displays with widgets that display train schedules, news, offers, etc.

Integration: Pulling it All Together

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Accounting Software Integration
Integrate with the most popular accounting software packages, keeping your BuildingLink data automatically synced with your accounting data.
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Rent Payment Platform Integration
BuildingLink can integrate seamlessly with any online payment platform chosen by your management company (i.e. Property Bridge, Property Solutions, Klik’N Pay).

Record all building information. You set the criteria for access.

Customize access by user, document and level of authority. Which information should be building-wide, who should see maintenance request? Track packages? Know all schedules visitors and read complaints to management?

Your information is secured and hosted at our AT&T data center

Our multiple web servers, data servers, and firewalls hosted at the AT&T main data center provide the necessary redundancy, outstanding performance, and rock-solid security you require. Your information is secure.

Easy to learn. Fun to use.

Managers require only 2 hours of training, building staff only 20 minutes. Tenants or residents usually require no training at all. A “Help” button on every screen moves as you go along. The full BuildingLink system consists of over 450 screens. Start with the basics and add features as you need them. BuildingLink takes over the details you have to manage.